Why use William Theakston for lettings?
We treat lettings no different than sales, because in actual fact it is not a lot different?
Some agents would tell you lettings is easy compared with sales, however, we would not agree?
Both lettings and sales include the same services:
- Valuing the property properly
- Marketing the property properly
- Letting the property properly
- Completing the property properly
What I would add to the lettings process is :
Continuing to let the property properly – that is ensure the tenant you have introduced is looking after the property, paying the rent on time, not breaking any of the tenancy laws and when the tenancy ends as an agent we have several duties that MUST be done PROPERLY or there can be problems.
Customer service is absolutely imperative in lettings and it has to be on a consistent basis. Sometimes things go wrong in a property that are no-one’s fault but as an agent it’s so important to ensure both the owner and the tenant are given a fantastic service, including immediate contact and instant action.
Again whilst we cannot promise a hassle-free transaction, we will endeavour to make your property journey as exceptional and enjoyable as possible. Our many years of experience in this industry have gained us an excellent reputation for value, quality and service with a smile. We understand this may be your first time of letting a home you have lived in or it could be an on-going investment – either way you have worked hard for your property and we will work even harder to let it for you.
We want to be #1 on your phone list whenever you need ongoing lettings advice or when you are ready to move on and want you to recommend us to your family and friends. We know that people only recommend EXCELLENT service, ‘good’ and ‘ok’ do not make the grade, so unless we provide you with the best service possible, then you are not likely to recommend us!